K.P. it was a pleasure doing business with you and we are glad that we could make amends to your situation. We hope that we may be able to continue a lasting business relationship with you.
Hello Mr. Sisley,
I wanted to let you know that your staff went over and above my expectations to solve the issue I had with my car not being ready. I did not expect the major effort that they put out, particularly Alan Silverberg, in securing me a rental, and Lac Lai in securing my car within 24 hours and providing me with a dozen roses. I was very touched by their efforts and the sincere apologies that I was given.
Rest assured that I feel 100% better about the situation and I am loving my car. I am so grateful that I was heard and that efforts were made to make amends. I must congratulate you on the caring team that you have managed to put together. I find it rare these days that such efforts are put into customer satisfaction. I am so impressed with you and your team.
Thanks again.
Sincerely,
K.P.
Fantastic feedback! We look forward to maintaining a positive relationship with you C.S. & E.S.
Hi Mr. Yu,
We would like to express our satisfaction of the car (Demo lease Honda Accord Crosstour) and the services that we received from Sisley Honda through your Sales and Leasing Specialist Vijay Parekh. Although we did not get the monthly payment we were hoping for, Vijay was very honest, helpful and knowledgeable when it came to our needs.
We knowVijay from when he worked at Markham Honda. Although we live in Markham, we decided to follow him to Sisley.
As he was very helpful at Markham Honda, he did so at Sisley. Vijay helped us decide which car we want and did very well all through the negotiation process by being professional, patient & honest.
We are really happy to have dealt with Sisley in general and with Vijay in particular. We will be happy to refer friends and will go back if we ever need to buy another Honda or to do any other car related services.
Thanks again,
C.S. & E.S.
AutoGuide.com puts into words how the Honda Civic was Named Best Selling Car in Canada, 14 Years Running.
The Honda Civic continues to dominate the Canadian market as year after year it is the best selling passenger car in the country. For 14 years now Canadians have sworn by the Civic and rewarded Honda with the number one spot.
In 2011 Honda sold 55,090 Civics across the country. This number is especially impressive when you consider that Honda held the position of best selling car by a margin of 10,000 vehicles over its nearest competitor in 2011.
The CR-V also achieved top honors in Canada as it sold 25,076 units in the country which makes the CR-V the top selling import SUV in Canada.
Even though Honda is branded as an import, 96% of all Honda and Acura vehicles purchased in Canada last year were built in North American plants, which means that all of these ‘import’ sales helped the domestic economy.
Yahoo Autos communicates to us about the Honda CR-V Long-term test.
The Honda CR-V is globally the largest and most widely distributed vehicle Honda makes. In other words, the CR-V is a critical vehicle for Honda and sales to date for the restyled model launched in 2007 have been brisk. With this in mind, we thought it the perfect vehicle for our next three month long term test drive.
Honda is known for producing well engineered vehicles and the 2009 CR-V is certainly no exception. The CR-V is available in six different trim levels; LX 2WD, LX, EX 2WD, EX 4WD, EX-L and EX-L Navi.
A company with the reputation for being conservative when it comes to exterior appearance and the 2009 Honda CR-V tends to follow this track as well. That said, seeing the vehicle side-by-side with the current generation Toyota RAV4, Hyundai Tucson and Ford Escape, the CR-V is the best looking compact SUV in the bunch.
Under the hood resides a familiar 2.4-litre, DOHC i-VTEC 4-cylinder engine that now delivers 166 hp @ 5800 rpm and 161 lbs.-ft of torque @ 4200 rpm. This represents a 10 horsepower improvement over my friend’s 2006 model, while torque remains virtually unchanged. >> Read More
The Montreal Gazette explains the Honda Civic Si coupe, sedan all new for 2012 inside and out.
Honda’s proven track record of producing a wellbalanced tuner vehicle echoes more strongly today than before, especially with the latest generation of Civic Si.
For the 2012 model year, the Si is all new both inside and out, just like the rest of the Civic family. But differentiating the two-or four-door sport-tuned editions of Honda’s popular-selling vehicles is a unique grille, a body-coloured deck lid spoiler with an LED centre brake light, 17-inch alloy wheels with 215/45R17 tires, fog lights, and a chrome exhaust finisher.
Slip inside the Si’s sultry cabin and there are quite a few reminders that you’re not in an average Civic. Note the red theme: red backlit gauges, combined with firmly bolstered cloth sport seats with suede-like trim with red stitching, and a leather-wrapped steering wheel also with red stitching. Since red is my favourite colour, I thoroughly enjoyed the cabin’s coloured accents juxtaposed with the black and silver tones.
Adding to the interior’s boldness is a 360-watt AM/FM/CD premium audio system with seven speakers and a subwoofer. Not to mention the USB interface and an MP3/auxiliary input jack. A sleek car with a great-sounding stereo system is always a pleasure to have in my driveway. >> Read More
Autos.ca puts in to words why the Honda Fit is the best used car.
The Honda Fit remains the best overall value among used vehicles, according to Consumer Reports. The Fit was not only the best value among small cars, but was tops among some 200 different vehicles analyzed.
“A low price doesn’t necessarily make a car a good value,” said Rik Paul, automotive editor at Consumer Reports. “A cheap vehicle can wind up costing you more money over time, or can be disappointing down the road. We think real value is what you get for your money.”
Consumer Reports used performance, reliability and ownership cost data to calculate value scores for the vehicles, which ranged from small cars to luxury sedans. Scores were calculated based on the five-year owner cost for each vehicle, along with the magazine’s road test score and predicted reliability. The five-year owner cost includes depreciation, fuel costs, insurance premiums, interest on financing, maintenance and repairs, and sales tax, with depreciation being the largest owner-cost factor. A car has a better value rating if it performs well in road tests and reliability ratings, and if it costs less to own over time.
Overwhelmingly, the best values were from Japanese automakers, including most of the top models in each category. Of the 48 “best values” in the list, 34 are from Japanese brands, along with six European (mostly from Volkswagen), five from American ones (mostly Ford), and three from South Korean brands. >> Read More
Autos.ca gives us details about Honda CR-V production starting in Ontario.
Production of the all-new 2012 Honda CR-V has officially started at Honda of Canada Manufacturing in Alliston, Ontario. Previous CR-V models were built in Ohio.
With the addition of the CR-V to the Ontario facility, Honda Canada’s two best-selling vehicles, the Civic and CR-V, are now being made in Canada.
“The Honda CR-V has set the gold standard in the compact SUV segment and has been embraced by Canadians since it arrived here in 1997,” said Jerry Chenkin, executive vice-president of Honda Canada. “We’re proud that the all-new 2012 CR-V will be Canadian-built.”
The Alliston plant is the first Honda facility to produce four distinct models – the Civic, CR-V, MDX and ZDX – on one line.
Honda celebrated 25 years of manufacturing in Canada in November 2011. With CR-V production, 70 per cent of all Honda vehicles sold in Canada will be made here.
The staff at CTVNews.ca tells us how Honda nets most new IIHS top safety pick awards.
A record number of new vehicles have been awarded top marks from the Insurance Institute for Highway Safety, with Honda seeing the most improvement among major automakers.
Since 2006, the Virginia-based non-profit organization has compiled an annual list of the vehicles that merit its “Top Safety Pick” award.
To qualify for the award this year, the IIHS said a vehicle had to offer the highest levels of protection for front, side, rollover and rear crashes.
After analyzing the current crop of new models, the IIHS awarded 115 vehicles with a “Top Safety Pick” designation. That topped the previous record of 66 vehicles, which was set last year. >> Read More
The Globa and Mail tells us how Honda gets its mojo back.
Smaller is bigger. That’s the start of the 2012 Honda CR-V story.
What’s more, this remade compact crossover is more powerful, has better fuel economy, a better all-wheel-drive system and a so-called “value” story.
Smaller is bigger? Honda’s engineers and designers are almost giddy talking about a lower and shorter overall CR-V with more cabin and cargo room. The secret? They moved the windshield forward and lowered the cargo floor. There is also an improved instrument panel and, unlike with the latest Civic, the cabin materials are pretty decent. >> Read More
