“I am so impressed with you and your team.”
K.P. it was a pleasure doing business with you and we are glad that we could make amends to your situation. We hope that we may be able to continue a lasting business relationship with you.
Hello Mr. Sisley,
I wanted to let you know that your staff went over and above my expectations to solve the issue I had with my car not being ready. I did not expect the major effort that they put out, particularly Alan Silverberg, in securing me a rental, and Lac Lai in securing my car within 24 hours and providing me with a dozen roses. I was very touched by their efforts and the sincere apologies that I was given.
Rest assured that I feel 100% better about the situation and I am loving my car. I am so grateful that I was heard and that efforts were made to make amends. I must congratulate you on the caring team that you have managed to put together. I find it rare these days that such efforts are put into customer satisfaction. I am so impressed with you and your team.
Thanks again.
Sincerely,
K.P.
“We would like to express our satisfaction ..”
Fantastic feedback! We look forward to maintaining a positive relationship with you C.S. & E.S.
Hi Mr. Yu,
We would like to express our satisfaction of the car (Demo lease Honda Accord Crosstour) and the services that we received from Sisley Honda through your Sales and Leasing Specialist Vijay Parekh. Although we did not get the monthly payment we were hoping for, Vijay was very honest, helpful and knowledgeable when it came to our needs.
We knowVijay from when he worked at Markham Honda. Although we live in Markham, we decided to follow him to Sisley.
As he was very helpful at Markham Honda, he did so at Sisley. Vijay helped us decide which car we want and did very well all through the negotiation process by being professional, patient & honest.
We are really happy to have dealt with Sisley in general and with Vijay in particular. We will be happy to refer friends and will go back if we ever need to buy another Honda or to do any other car related services.
Thanks again,C.S. & E.S.
“quality parts and craftsmanship followed up with exceptional service”
Thank you for all of your business and a lasting relationship M.K!
Dear Brad,
I have had nothing but exceptional service from Sisley. I live in Newmarket just a few minutes from the local Honda dealer but come back to Sisley every time.
My Honda has over 320k but continues to perform well. I attribute that to quality parts and craftsmanship followed up with exceptional service.
I would like to commend Aman for his work, communication with me and resolution of any issues.
I recommend Sisley every time I can. When you have a winning team working for you, why change anything.
Thank you!
Regards,
M.K.
“Sisley will certainly be our future choice when it comes to Honda’s”
We are so happy that your experience at our dealership was splendid. We look forward to doing business with you again G.C!
I wanted to thank Doug for making our shopping experience a great experience. We typically buy new and had a preconceived notion of what shopping for a used vehicle would be like. Doug changed all that. He gave us good options based on my son’s needs in a car and I felt that the price negotiated was reasonable. I think we both walked away feeling good about it. Everyone at your dealership provided us with an exceptional client experience, from grabbing a pop at the cafe to your staff member who helped with registration etc.
Sisley will certainly be our future choice when it comes to Honda’sThanksG.C.
“..extremely helpful and wonderful to deal with.”
Great work team! Thank you for sharing B.C. We look forward to doing business with you again!
Hello Mr. Sisley and Mr. Martino,
I bought a 2011 Honda Odyssey from Sisley Honda a month ago. Zak, John and Howard helped me. I just want to tell you that you have great staff, they were extremely helpful and wonderful to deal with.
Thank you again and I will definitely purchase another vehicle in the near future.
Regards,
B.C.
Impressive!
Another fenomenal job by the Sisley Team! Thank you for sharing your experience with us Y.K.
Dear Mr. Martino and Mr. Escolano,
I would like to thank your sales manager Mr. John Yu and the staff at Sisley Honda.
I usually carry a pretty hectic daily schedule and particularly so when I was approaching John for a car to replace my old one. My old car was also starting to show engine troubles however I was under a tight financial situation at the time.
It was impressive that, with John’s help, I was able to acquire comfortably a replacement with what I needed and within my budget in just a short time – a mere two days from the time I first walked into the dealership and the time I picked up a new Honda.
I vividly recall what John had spoken to his staff (outside our meeting room) about having the vehicle ready on time especially in my case since it might not be safe for me to continue driving my old car.
John continued to show his above and beyond customer service when he had arranged his company vehicle as a courtesy car to assist me during the vehicle check and maintenance visits. He also helped answering questions of my inquiries at times and hence also demonstrated his technical knowledge with vehicles.
Today I am still leading a busy life and relying a lot on the vehicle for my activities. Nevertheless, now I have a great and customer-oriented car dealership and services behind me.
The genuine cares by John and the staff at Sisley Honda exemplify their excellence in customer service.
Y.K.
“Such dedications to providing high level of service both before and after sale are exemplary.”
It is always a pleasure to have people appreciate honest work. Thank you S.N. for your positive words.
I am writing to express my appreciation for your sales team that made my purchase such a pleasant experience. I bought my first Honda Civic from Honda Sisley and have to say I was very impressed with the high level of service I received. Being a woman buying a car on my own could be intimidating, but your sales team Howard Hui and John Yu are a class act! They made their recommendation based on my driving patterns and needs and did not try and oversell me. They gave me a good and honest deal. I was so appreciative of them for their patience, honesty and professionalism.
Their excellent service did not stop after I bought the car. Each time I have car questions or issues, they are always there to assist me and answer all my questions. They encouraged me to bring my car for service at Honda Sisley even though there is a Honda dealership much closer to my house, by ensuring that my car is well taken care of each time I bring it in for service.
Such dedications to providing high level of service both before and after sale are exemplary. There are many dealerships in town and it is because of such dedicated employees that contribute to the continued success of your dealership. I have and will continue to recommend my friends and colleagues to your dealership because of John Yu and Howard Hui.
Thank you for the delivering great customer service!
Sincerely,
S.N.
“..thanks again for helping me select my car and making the whole purchasing process painless”
It is always a pleasure R.B. Thank you for sharing your experience!
Hi Greg,
I’ve been meaning to write to you for a while now to say thanks. To refresh your memory, I bought a White Honda 2009 Civic 4dr from you in May this year. I am loving the car, her name is Ms Pepper (I always name my cars).
Anyway, thanks again for helping me select my car and making the whole purchasing process painless.
Stay well and thanks again.
R.B.
Extremely courteous and professional!
We appreciate you taking the time to let us know about your time here D.C. Go team Sisley!
I had the pleasure of working with Dixon today and I just wanted to let you know that he is one of the best service advisors that I have worked with in a long time. He was extremely courteous, professional and he listened and acknowledged the issue that I had with my Honda Civic very promptly. I stress the word listened and acknowledged because it’s a rarity in most other car dealerships that I have been to. From the moment I spoke to Dixon to the time that my car was ready I felt 100% comfortable in dealing with him and didn’t feel like I was being for the lack of a better word “ripped off” like some other places. I have always brought my car to Sisley for service and will continue to do so knowing that you have a great team there! Two thumbs up!!!
Cheers!
D.C.
The All New 2012 Pilot
Dave Jamieson, Assistant Vice President of Honda informs us of a new arrival.
Honda Canada is pleased to announce that a refreshed 2012 Honda Pilot will go on sale later this year. This fantastic vehicle will boast upgraded feature content, improved fuel economy and refined styling.
The 2012 Pilot embraces a new, more refined look with improvements to its comfort and convenience features. The Pilot is also now designed to deliver the highest fuel economy available in a three-row, 8-passenger SUV. The 2012 Honda Pilot goes on sale this fall.
Changes include:
- Sleeker styling, improved fuel economy and upgraded feature content
- Aerodynamically refined exterior emphasizes a sophisticated crossover style with all-new front fascia and other details
- Interior styling changes include a revised instrument panel with more subtle character lines and textures, upgraded materials and a simplified centre stack with a new button layout
- Upgraded audio and available navigation systems
- New colour: Dark Amber Metallic replaces Mocha Metallic