“…nothing short of amazing.”

We are so happy to be a part of your vehicle buying experience! Thank you for uplifting words A.K.

Good evening Mr. Sisley,

I wanted to take this opportunity to thank you for having such an amazing team at Sisley Honda.

Today, I became an owner, once again, of a new Honda Accord and I must say the experience with your staff was, as always, nothing short of amazing. I Found the experience to be warming, efficient and overall a great value-add to my driving experience. I have owned Honda products from Sisley since 1997 and when I approached Valeri and Alan to flip into a new car their willingness and professional approach to closing the deal was trend setting and quite frankly the example to follow in new car sales. And, to top it off, they brought me to Tara who handled the financial end of the transaction  flawlessly and with a big smile.

So, in closing, I considered this transaction to be extremely satisfying and one that I would repeat again. 

Cheers,

A.K.

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Honda steers Pilot in right direction

The 2012 SUV hits mark with better fuel efficiency and stylish improvements

Howard J. Elmer from Postmedia News on www2.canada.com examines how Honda steers the Pilot in the right direction.

After spending a week in Honda’s Pilot, the story that’s revealed with the updated SUV is its consistency.

The 2012 Pilot gets a new three-bar horizontal grille and new multi-reflector halogen headlights and turn signals. A new front air dam is functional in calming air turbulence for a small gain in fuel economy. And, all Pilots (LX through EX-L) get new five-spoke, 18-inch aluminum alloy wheels.

Inside is where the SUV is looking good. For 2012, the dash gets some lighting changes and the centre stack is now black instead of silver. But the Pilot’s true character lies in its folding and tumbling seats, which can nicely spread eight passengers while still providing 20 cubic feet of cargo space behind that third row. Or, with the two rows of seats flattened, the 87.7 cu. ft avail-able is good for hauling building supplies to the cottage.

The 2012 model has received a noise reduction tune-up. Body seam sealing is improved, rear suspension mounts have been re-tuned, air leaks have been sealed and better insulation materials and new acoustic windshield glass has been added.

The five-speed automatic trans-mission (with grade logic) that the engine is mated to is also just fine. Honda makes a point of the Pilot’s fuel economy, saying that, for 2012, it’s improved 10 per cent across the board. The estimated city/highway fuel economy is 12.3 and 8.2 L/100 km, respectively, for the four-wheel-drive models. >> Read More

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No surprise here: Honda’s 2009 Civic has held its value

Ted Laturnus from theglobeandmail.com discuss’ how the 2009 Honda Civic has held its value.

In 2009, Honda offered five variations of its best-selling Civic sedan in Canada. Adding the Coupe and hybrid models brought it up to 11 different Civics on the market, which was the most of any car in this category for this year.

The middle-of-the-pack Sport model, for example, replaced the LX. It featured 16-inch wheels and tires, front and rear disc brakes, a 60/40-split folding back seat, front power windows with one-touch-up/down controls, air conditioning, power sunroof, sporty exhaust and various interior bits and pieces.

Like most of its stable-mates, the Sport was propelled by Honda’s tried-and-true VTEC four-cylinder engine. In this configuration, it developed 140 horsepower and featured four valves per cylinder and a single overhead camshaft. This powerplant was arguably the industry benchmark when it came to usable power, smoothness, thrift and linear power delivery. It felt more powerful than it was, and returned outstanding fuel consumption into the bargain.

Plus – and this has been true of many Honda engines for years – it’ll probably run forever and can tolerate all kinds of abuse. Honda got its start manufacturing small auxiliary motors for bicycles after the Second World war – at one point using pine tar for fuel – and has turned the under two-litre four-cylinder engine into a virtual art form. They just do not come any better. >> Read More

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Civic by the numbers

If one Civic went by every second and you wanted to wait for the entire line to go past, you’d be standing there for 15.3 hours.

Autonet.ca tells us a little bit about Civic by the numbers.

This is the time of year when car sales numbers for 2011 are announced. But to hear that a manufacturer sold x-number of cars in a year, what does that really tell you? Are 10,000 vehicles a lot? Are 50,000 sold a good number? How do we know? For most of us, picturing 50,000 of anything is basically a blur. Canada’s top selling passenger car is the Honda Civic, with sales of 55,090 units in 2011. That is 10,000 units over its nearest competitor.

Let’s put the feat by Honda in perspective. Let’s say you stood outside your home at the edge of the road and all the Honda Civics were there in a line, all 55,090 of them. How long would the line be? Well, you’d have to have really, really good eyesight as the line would be just over 248 kilometres (each Civic is 4503.42mm long). Now, none of us can see that far, so to make sure they are all there, let’s have that whole line of Civics drive past– just to make sure they are all there. Care to guess how long you’d be standing there?

Well, if one Civic went by every second and you wanted to wait for the entire line to go past, you’d be standing there for just over 15 hours (15.3 hours to be exact). Now Civics don’t come out of a dealership every second. They come out about every three and a half minutes, which is still pretty quick. That’s 312 days a year a Honda dealership is open (six days a week, usually), at an average of about 60 hours per week, meaning about 17.6 Civics per hour leave the showroom with a new owner, or about one every 3.5 minutes somewhere in Canada on an average work day.

Now, Canada has 10 Provinces. That means 1.88 Civics are sold in each Province, each hour, every day of the year. As you can see, that is a lot of Civics. Also, keep in mind, Honda is much more than just Civics, there are all the other models, plus the Acura line.

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2012 Honda Odyssey Makes Parenting Magazine’s Smartest Family Cars List

 

Amy Tokic from autoguide.com states how the 2012 Honda Odyssey Makes Parenting Magazine’s Smartest Family Cars List.

We bet the Honda Odyssey Touring is feeling pretty smart today – that’s because it was named by Parenting Magazine as one of the year’s “Smartest Family Cars.”

You’ll find the Odyssey featured in Parenting Magazine’s February issue as part of the publication’s first ever “Genius” issue. This issue is dedicated to helping parents discover their child’s unique genius potential.

“By recognizing today’s smartest cars, Parenting hopes to make it easy for families to use technology on the road, whether it’s for a quick run to the store or for an extended road trip vacation,” said Ana Connery, Editorial Director for The Parenting Group. “Our editors’ top picks have thought of everything so that parents don’t have to.”

Helping the Odyssey make it to the top of the list were a few handy family-friendly features. These include a Blind Spot Information System that uses radar sensors that can detect another vehicle located in a driver’s blind spot), and the Honda DVD Rear Entertainment System (RES), which comes with a 16.2-inch display that can screen two different programs side-by-side at the same time.

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Honda Civic Tops List of Least Toxic Cars

Jason Siu from autoguide.com communicates how the Honda Civic Tops the List of Least Toxic Cars.

The new 2012 Civic claims best marks when it comes to the level of toxic materials used.

The Ecology Center has just released its fourth consumer guide to toxic chemicals in cars at HealthyStuff.org, and the Honda Civic is rated as the least toxic car out of two hundred 2011 and 2012 model vehicles. The study tested for chemicals that off-gas from parts such as the steering wheel, dashboard, armrests, and seats – the same chemicals that contribute to that new car smell everyone seems to enjoy.

“Research shows that vehicle interiors contain a unique cocktail of hundreds of toxic chemicals that off-gas in small, confined spaces,” said Jeff Gearhart, Research Director at the Ecology Center. “Since these chemicals are not regulated, consumers have no way of knowing the dangers they face. Our testing is intended to expose those dangers and encourage manufacturers to use safer alternatives.”

Topping the charts this year for least toxic was the Honda Civic, Toyota Prius, Honda CR-Z, Nissan Cube, Acura RDX, Acura ZDX, Audi S5, Smart Coupe, Toyota Venza, and Smart Passion. At the bottom of the list was the Mitsubishi Outlander Sport – the most toxic of 200 or so popular models that were studied. >> Read More

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All-new Honda CR-V an absolute winner

Compact ute boasts lower price, more power, better efficiency.

Tim Yip from the edmontonjournal.com conveys the All-new Honda CR-V as being an absolute winner.

One of Honda’s bestsellers, the CRV, arrives totally redesigned for 2012. Honda’s popular compact crossover SUV’s newest reincarnation is evolutionary, rather than revolutionary, but there’s still plenty of good news for consumers. The 2012 CRV Touring boasts a lower base price ($25,990 for 2012 vs. $26,290 for 2011), more power (185 horsepower), a better fuel-economy rating (9.2/6.6 l/100 km city/hwy for 2012 vs. 10.1/7.5 for 2011), and increased shoulder room and cargo-carrying capacity despite a slightly lower roof and shorter body. But wait … there’s more! Kudos to Honda for making heated front seats and rear-view camera standard on ALL CRVs.

With the new CRV, Honda looks well-positioned to compete for your hard-earned dollars when compared to other popular compact SUVs such as the top-rated Toyota RAV4, the fuel-sipping Chevrolet Equinox, Hyundai’s Tucson and the gorgeous Kia Sportage, to name a few.

The first early-release photos of the 2012 CRV left me cold, but this compact “sport-cute” looks handsome in the metal. The front fascia has a bolder look with a larger grille opening, and in side view two strong character lines and the “pinched” rocker panels accented with chrome trim around the side glass help visually elongate the body. Style-wise, it looks like Honda designers sent the old CRV — which had a rounder, “cute” look — away for a year’s worth of triathlon training. The result is the new CRV looks better than ever — leaner, more muscular and more “buff.”

Inside, the CRV is very well designed with features you use every day. My favourite feature is the astonishing simplicity required to lower the second-row seat. The tailgate unlocks via a touch switch under the hatch handle; pulling one of the spring-loaded releases (near the tailgate) pops up that side’s seat cushion, lowers the head restraint, and folds down the seat back. Presto! You have a nearly flat cargo hold. This must be an industry benchmark for ease of use. Converting the CRV from a people hauler to cargo carrier is dead simple. A child can do it with ease. >> Read More

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Bigger engine improves Civic Si’s drivability

Bob English from the theglobeandmail.com share how a Bigger engine improves Civic Si’s drivability.

Honda’s latest hot Civic Si coupe is equipped with a bigger engine that makes more power and torque but arguably delivers a little less of the direct adrenaline injection provided by the old version’s high revs as they raced up the scale to 8,000 rpm before you needed to make the next shift.

The new Si engine – with displacement boosted from 2.0 litres to 2.4 litres – develops 201 hp at 7,000 rpm compared with 197 hp at 7,800 rpm. But the new engine develops 170 lb-ft of torque at 4,400 rpm compared to the old motor’s anemic 139 lb-ft, which it had to be wound up to a heady 6,100 rpm to produce.

The new numbers translate into not only improved acceleration, and more grunt for exiting corners and passing, but (with one super-annoying caveat) improved overall drivability thanks to greater around-town flexibility as well as improved fuel economy. And many will rightly view these as the positives they are.

But the rev-happy enthusiasts among us will view what’s happened to the new-for 2012-Si as similar to what Honda did with the original S2000 sports car. It was introduced for the 2000 model year with a 2.0-litre twin-cam four that made 240 hp and revved like a superbike engine to more than 9,000 rpm. But with only 153 lb-ft of torque available at a sky-high 7,500rpm, if you wanted to make it go fast on a twisty road, or work your way through traffic, you had to make full use of the six-speed gearbox to keep the revs up in their useful range. >> Read More

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“I am so impressed with you and your team.”

K.P. it was a pleasure doing business with you and we are glad that we could make amends to your situation. We hope that we may be able to continue a lasting business relationship with you.

Hello Mr. Sisley,

I wanted to let you know that your staff went over and above my expectations to solve the issue I had with my car not being ready. I did not expect the major effort that they put out, particularly Alan Silverberg, in securing me a rental, and Lac Lai in securing my car within 24 hours and providing me with a dozen roses. I was very touched by their efforts and the sincere apologies that I was given.

Rest assured that I feel 100% better about the situation and I am loving my car. I am so grateful that I was heard and that efforts were made to make amends. I must congratulate you on the caring team that you have managed to put together. I find it rare these days that such efforts are put into customer satisfaction. I am so impressed with you and your team.

Thanks again.

Sincerely,

K.P.

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“We would like to express our satisfaction ..”

Fantastic feedback! We look forward to maintaining a positive relationship with you C.S. & E.S.

Hi Mr. Yu,

We would like to express our satisfaction of the car (Demo lease Honda Accord Crosstour) and the services that we received from Sisley Honda through your Sales and Leasing Specialist Vijay Parekh. Although we did not get the monthly payment we were hoping for, Vijay was very honest, helpful and knowledgeable when it came to our needs.

We knowVijay from when he worked at Markham Honda. Although we live in Markham, we decided to follow him to Sisley.

As he was very helpful at Markham Honda, he did so at Sisley. Vijay helped us decide which car we want and did very well all through the negotiation process by being professional, patient & honest.

We are really happy to have dealt with Sisley in general and with Vijay in particular. We will be happy to refer friends and will go back if we ever need to buy another Honda or to do any other car related services.
 
Thanks again,

C.S. & E.S.

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